KH loyalty program credit terms

KH loyalty program levels


Silk Velvet Cashmere
Purchases 0-499 € x

Purchases €500-999
x
Purchases €1000

x
Advances x x x
Loyalty events x x x
Monthly exclusive discount
x x
Welcome discount -10% x

Testing new products (before others)

x
Monthly newsletter x x x



KH loyalty program credit terms

  • All regular-priced purchases at Klaukkala store earn credit. The exceptions are gift cards, shopping bags and customization services, which do not earn credit.
  • To register your credit, you must provide your name/email address at checkout. You can accumulate credit as long as you are a member.

  • Credits are accumulated as follows:
    Value of shopping cart of regular priced products:
    50 - 99 Eur 1 credit (=1 euro)
    100- 150 Eur 2 credits (=2 euros)
    151-200 Eur 3 credits (=3 euros)

  • The credit can be used at all boutiques in Finland and in the online store.
  • In the online store, credits are available at checkout. They must be used in full, and unused balance will not be credited for purchases that are less than the original amount of the bonus voucher.
  • Credits can have different validity periods. The validity period is shown in the summary of your account.
    in the trade credit section. Credit cannot be exchanged for cash or transferred to a bank account.
  • Credit information is constantly updated in the payment methods section of your profile.
  • If you return a product you purchased, the credits it accrued will be deducted from your credit balance. If your purchase was partially paid for with credit, the amount paid with a bonus voucher will not be refunded in cash. Instead, the value of the credit can be used to exchange for another product or size.
  • Katariina Home Oy reserves the right to correct or delete incorrectly registered credits if they have arisen as a result of a system error or a violation of the loyalty agreement. This also applies to situations where the incorrect credits have been used before the error or violation is discovered.