Frequently asked questions FAQ
Frequently Asked Questions (FAQ)
What products does Katariina Home sell?
Katariina Home is a Finnish online store and brick-and-mortar shop in Klaukkala specializing in women's fashion and lifestyle products. Our selection includes, among other things, dresses, blouses, knitwear, trousers, jeans, shoes, bags, jewelry, and selected interior decor items.
What brands does Katariina Home sell?
Our selection features popular European brands such as Marta du Chateau, Cream, Kaffe, Culture, Isay, Reunion, Amanda B, Marc Lauge, and Copenhagen Shoes. Availability varies by season.
Where is Katariina Home located?
Katariina Home is located in Klaukkala at Kuonomäentie 1, 01800 Klaukkala. At the store, you can try on products, shop on-site, and pick up online orders.
Is Katariina Home a Finnish online store?
Yes. Katariina Home is a Finnish online store and brick-and-mortar shop that delivers products from Finland.
How quickly do you ship orders?
We aim to ship orders as quickly as possible, usually within 1–2 business days of the order. You will receive tracking information for the shipment in your email.
Can products be reserved?
This is quite common, so please kindly contact us by phone at
050-300 8694 so we can arrange the details.
What are the shipping costs?
Shipping costs are determined by the chosen delivery method. Katariina Home offers free shipping in Finland on orders over €95.
Can I pick up an online order from the store?
Yes. You can select store pickup from our Klaukkala shop as the delivery method in the online store at no extra cost.
Do you ship internationally?
Yes. Katariina Home also ships products abroad. International shipping costs are determined based on the destination country, delivery method, and the weight of the order.
How do I find the right size?
Each product has individual sizing. If you need help choosing the right size, our customer service is happy to help by email, phone, or in-store.
How is Marta du Chateau clothing sized?
Marta du Chateau products often use European sizing, but model-specific differences may occur. We recommend checking the information on the product page or contacting our customer service before ordering.
How do I return a product?
You can return an unused product in accordance with the online store's return policy. You can find detailed return instructions on the online store's delivery and returns page.
What payment methods do you offer?
Several secure payment methods are available in the online store. Klarna is also mentioned on the site as a payment option.
How do I get news about new arrivals?
We constantly release new products and collections in our online store. You can subscribe to our newsletter to stay updated on new arrivals, campaigns, and offers.
Do you sell Kaffe, Cream, and Isay clothing?
Yes. Depending on the season, our selection includes products from brands such as Kaffe, Cream, and Isay.
Where can I find the autumn arrivals?
All the latest products can be found in the New Arrivals category, where we showcase the season's newest clothing, accessories, and trends.
Why do customers choose Katariina Home?
Customers especially value our personal service, carefully selected brands, fast deliveries, and the opportunity to shop both online and at the Klaukkala store. The site features plenty of product reviews and experiences shared by customers.
Where to buy women's clothing in Klaukkala?
Katariina Home Oy offers a curated selection for many tastes. We serve our customers with a smile and by listening to their needs. Our measured customer satisfaction is at a high level, with a rating of 9.7 on a scale of 4-10.