T-Shirt Columbine blue

• Modaali
• Polyesteri

Katariina Home offers free shipping on domestic orders over €95!

At Katariina Home you can choose from the following delivery options:

• Matkahuolto XXS package (less than 500 g) to a pickup point or vending machine €5.70
• Matkahuolto Lähellä package to a pickup point or vending machine €7.30 (packages over 2kg €9.50)
  New: pickup code
• Matkahuolto *Fragile goods package starting at €11.50
• Postal package to a pickup point or vending machine €8.20 (packages over 2kg €9.50)
• Home parcel (Posti) up to 15 kg €13
• Pick up from the Klaukkala store, select Pickup (free) as the delivery method.
  
  * Automatically the only option for fragile items such as mirrors, lanterns, etc. Special handling will be displayed at checkout.

Free delivery on all orders over €95. Home delivery is always a paid service.

I always try to send your order as quickly as possible, but no later than 1-2 business days after ordering. You will receive a shipping confirmation in your email, where you will also find a tracking code, which you can use to track the journey of your package. For store pickups, you will also receive a notification in your email when you can pick up your order. Remember to also check your spam folder if you cannot find the tracking code. Matkahuolto and Posti deliveries normally take 1-2 business days and when your order is available for pickup, you will be notified by both text message and email. Please note that Posti only stores packages for 7 days, so please pick up the package within a week of the arrival notification!

Shipping to Estonia, Sweden and Germany

We offer our customers affordable and fast delivery with affordable prices.
The delivery price is calculated in the shopping cart. It is determined by the weight of the order and the chosen delivery method.

In the delivery notification message, you will receive tracking information, after which additional tracking information will also be sent by the carrier company you have.

Payment methods

Exchanges and returns

Data protection and registration statement

Right of return, domestic deliveries

It is important to me that you are satisfied with the products you order. I always strive to deliver all products in tiptop condition, but if for some reason you receive a faulty product, please contact customer service and I will rectify the situation.

If you have second thoughts and want to return the product, you have 14 days to make a return from receiving the product. Sale products, books and jewelry do not have a right to return . Notify us of the return by email, and you will receive instructions for the return in the return message. Remember to keep the products in their original condition, with packaging and price tags. The payment will be refunded to the payment method you used when placing the order.

The return fee is €5.90 and will be deducted from the refund amount. Returns to the Klaukkala store are free of charge . Please also remember that an uncollected order is not a return. If an order is returned to us uncollected, we will cancel the order and deduct €20 in shipping and handling costs from the refund amount.

Product exchange, if you want to exchange the product for another color or size, return the product you previously ordered (notify ulla.lindfors@pussukka.fi of the return) and place a new order in the online store. This will ensure that the product does not run out.

Questions and answers regarding returns

Can I return a SALE product or book?
Discounted products and books are not eligible for returns.

Is there a fee to return the product?
If you are not satisfied with the products you ordered and want to return them, we will charge a small fee of €5.90 for the return. Returns to the Klaukkala store are free of charge .

How is the return handled?
Send us an email: ulla.lindfors@pussukka.fi and you will receive instructions for returning the bag in the return message. We handle returns via POSTI.

How long does it take to process a refund?
Once we have received your return, the refund will be made to the payment method you used to place the order. The payment will be refunded within 14 days of receiving the return.

What do I do if the refund gets lost in transit?
When you make a customer return, always remember to collect the Posti Helposti code and the receipt for the return. This will allow us to search for the lost package and the carrier will take responsibility for the loss. Remember that a shipment lost without a receipt/code is the customer's responsibility.

International returns

1. Returnable products
You can return any item for a refund. If you would like a different size or color, please return your unwanted item and place a new order through our website. This will allow you to get your new item quickly and avoid the risk of it selling out. All items must be returned in original condition, including possible manufacturer packaging, tags, and any accessories. Shoes should be tried on indoors and underwear over another piece of garment. Please ensure returns are carefully packaged

2. Include information in the parcel and notify us
Please include a note in the package with your contact information and other details about your return, for example print your receipt and mark the returned products by circling the product number .

Always inform us about your return by sending us an email to ulla.lindfors@pussukka.fi. You must include information about the products you returned and the tracking code for the return.

Failure in this might result in your parcel being rejected at Finnish customs and being sent back to you.

3.Send your return parcel